Pinellas Park, Pinellas County

Pinellas Park is where our bilingual work is busiest, both for individual Medicare appointments and for small-group enrolment meetings along the light industrial corridor. We run enrolment meetings in Spanish as a matter of course here, not as an accommodation.

Small employers in Pinellas Park tend to have staff who have never had employer coverage before. That changes the job: the meeting is as much about explaining what a deductible is as about comparing two plans. Participation improves sharply when that time is spent, which is the point.